Terms of Service

Last updated: January 26, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and MB Su idėja ("VoiceCap", "we", "us", or "our") governing your access to and use of the VoiceCap AI meeting transcription and summarization service.

By accessing or using VoiceCap, you agree to be bound by these Terms. If you are using VoiceCap on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Service Description

VoiceCap is an AI-powered meeting transcription and summarization service designed for European businesses. The service includes:

  • Audio file upload and secure storage
  • Automated transcription with speaker identification
  • AI-generated meeting summaries and action items
  • Searchable meeting archive
  • Team collaboration and sharing features

3. Account Registration

To use VoiceCap, you must create an account with accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Acceptable Use

You agree to use VoiceCap only for lawful purposes and in accordance with these Terms. You must NOT:

  • Upload content that you do not have the right to record or process
  • Upload content that is illegal, harmful, threatening, abusive, or defamatory
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the service to violate any applicable laws or regulations
  • Reverse engineer, decompile, or attempt to extract the source code of our service
  • Use automated systems to access the service without our permission
  • Resell or redistribute the service without authorization

6. Intellectual Property

Your Content: You retain all ownership rights to your audio recordings and the content within them. By uploading content, you grant us a limited license to process your content solely for providing the service.

Our Service: VoiceCap, including its software, design, and documentation, is protected by intellectual property laws. You may not copy, modify, or create derivative works of our service without permission.

AI-Generated Content: Transcripts and summaries generated by our AI are provided for your use. We do not claim ownership of AI-generated outputs derived from your content.

7. Payment and Billing

VoiceCap operates on annual subscription agreements. Payment terms are as follows:

  • Pricing is based on your agreed usage volume and features
  • Payment is due according to your subscription agreement
  • All fees are non-refundable except as required by law
  • We reserve the right to modify pricing with 30 days notice

Failure to pay may result in suspension or termination of your access to the service.

8. Service Availability and Modifications

We strive to maintain high service availability but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with reasonable advance notice
  • Modify or discontinue features with notice to users
  • Temporarily suspend service for security or technical reasons

We will make reasonable efforts to minimize disruption and notify you of significant changes.

9. Data Processing

Your data is processed in accordance with our Privacy Policy and applicable data protection laws. Key points:

  • All data is stored in the European Union with GDPR compliant processing
  • We do not use your data to train AI models
  • You can request data deletion at any time
  • Enterprise customers may enter into a Data Processing Agreement (DPA)

10. Limitation of Liability

To the maximum extent permitted by law:

  • VoiceCap is provided "as is" without warranties of any kind
  • We do not guarantee the accuracy of transcriptions or AI-generated summaries
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold VoiceCap harmless from any claims, damages, or expenses arising from:

  • Your use of the service in violation of these Terms
  • Content you upload that infringes third-party rights
  • Recordings made without proper consent
  • Your violation of any applicable laws

12. Termination

Either party may terminate the subscription agreement as specified in your contract. Upon termination:

  • Your access to the service will be suspended
  • You may request export of your data within 30 days
  • We will delete your data according to our retention policy or upon request

We may immediately terminate or suspend your access for material breach of these Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Lithuania, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts of the Republic of Lithuania. For EU consumers, this does not affect your rights under mandatory consumer protection laws in your country of residence.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the service at least 30 days before they take effect.

Your continued use of VoiceCap after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the service.

15. Contact Information

For questions about these Terms, please contact us:

MB Su idėja K. Baršausko g. 59 Kaunas, 51423 Lithuania Email: hello@voicecap.ai