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Creating an account

The three ways to get a VoiceCap account, from signing up with email to joining through an invite or a company domain.

There are three ways to end up with a VoiceCap account: sign up directly with an email address, accept an invite from someone already using it, or land in automatically because your company turned on domain auto-join. All three lead to the same account, with different starting points.

Signing up with email

  1. Go to the signup page and fill in Name, Email, and Password. Your password needs at least 8 characters.
  2. Click Create account.

VoiceCap sends a verification link to the address you entered. You can sign in and use the app before you click it, but a few things wait for a verified email: joining an organization through domain auto-join, and creating your own organization if you signed up without one. See Email verification for what depends on it and how to resend the link.

Joining through an invite

An Owner or Admin at an existing organization can invite you by email, from any domain, Gmail included. You get an email with an Accept Invitation button. The invite expires after 7 days.

  1. Click Accept Invitation in the email.
  2. If you're not signed in, you're sent to log in or sign up first, using the same email address the invite was sent to.
  3. You land on a page showing the organization's name and the role you've been invited as. Click Accept Invitation to join, or Decline.

If you're signed in with a different email than the one invited, VoiceCap tells you and asks you to log out and use the right account. If you already belong to another organization, you're offered a choice to leave it and switch instead.

Domain auto-join

An organization can turn on an "Auto-approve new users" setting for its email domain. When that's on, anyone who signs up with a matching company email joins that organization automatically, no invite needed.

  • Auto-join only happens once your email is verified. Until then, your signup is held as a pending request an Owner or Admin has to approve.
  • Auto-joined accounts land as free Viewers. A Viewer can open meetings shared with them but can't record or upload their own; an Owner or Admin has to change the role for that. See Roles for what each role can do.
  • If your domain matches an organization that has auto-join turned off, signing up creates a pending request instead, and you wait for an Owner or Admin to approve it.

Personal email domains (Gmail, Yahoo, and similar) never match an organization. Signing up with one leaves you without an organization: you can still open meetings shared with you for free, and create your own organization whenever you're ready. See Creating an organization.

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